Emotional intelligence, job satisfaction and psychological well-being among nurses in a tertiary care hospital- a cross-sectional study

Authors

Keywords:

Emotional Intelligence, Job Satisfaction, Psychological well-being, Nurse

Abstract

Background: Emotional intelligence helps in preservation of mental health because of their effective emotional regulation skills. Objectives: We aimed to evaluate the impact of emotional intelligence on nurses’ job satisfaction and psychological well-being. Methods: This cross-sectional study was conducted in a tertiary hospital and included 120 nurses. Wong and Law Emotional Intelligence Scale, Psychological General Well-being scale and Job Satisfaction Survey questionnaires were used. Results: The study showed a low positive correlation between emotional intelligence and psychological well-being (r=0.313) and a low correlation between emotional intelligence and job satisfaction (r= 0.122). The emotional intelligence was significantly correlated to their psychological well-being (9.8%). Conclusion: Nurses with higher emotional intelligence experience greater psychological well-being. We did not find a link between emotional intelligence and job satisfaction. Implementing interventions to enhance emotional intelligence in nurses is crucial for improving psychological well-being and reducing burnout risk.

 

Downloads

Download data is not yet available.

Author Biographies

Tanisha Sharma, Kasturba Medical College

Postgraduate Student, MSc Psychology

Sharanya Shetty, Kasturba Medical College, Mangalore, Manipal Academy of Higher Education, Manipal, Karnataka, India –576104

Assistant Professor, Department of Psychiatry

Keshava Pai, Kasturba Medical College

Professor and Head of the Department

Vasudha Kadikadka Gangadhara, Kasturba Medical College

Assistant Professor

References

Trivellas P, Gerogiannis V, Svarna S. Exploring workplace implications of emotional intelligence (WLEIS) in hospitals: job satisfaction and turnover intentions. Procedia Soc Behav Sci. 2013;73:701–9.

Palmer B, Donaldson C, Stough C. Emotional intelligence and life satisfaction. Pers Individ Dif. 2002;33(7):1091–100.

Lee HJ. How emotional intelligence relates to job satisfaction and burnout in public service jobs. Int Rev Admin Sci. 2018;84(4):729–45.

Burke RJ, Ng ESW, Fiksenbaum L. Virtues, work satisfactions and psychological well-being among nurses. Int J Workplace Health Manag. 2009 Sep 25;2(3):202–19.

Akbar ASA, Kannan AH, Nagahi SM, Morteza N. Relationship between emotional intelligence and psychological well-being. Lecture Notes in Education Psychology and Public Media [Internet]. 2021;1(1):76–81.

Grossi E, Compare A. Psychological General Well-Being Index (PGWB). In: Springer eBooks [Internet]. 2014. p. 5152–6.

Law KS, Wong CS, Song LJ. The construct and criterion validity of emotional intelligence and its potential utility for management Studies. Journal of Applied Psychology [Internet]. 2004;89(3):483–96.

Spector PE. Measurement of human service staff satisfaction: development of the Job Satisfaction Survey. Am J Community Psychol. 1985;13(6):693–713.

Labrague LJ, Santos JAA. Fear of COVID-19, psychological distress, work satisfaction and turnover intention among frontline nurses. J Nurs Manag. 2021;29(3):395–403.

Schneider T, Lyons J, Khazon S. Emotional intelligence and resilience. Pers Individ Dif. 2013;55(8):909–14.

Zhang SX, Sun S, Afshar Jahanshahi A, Alvarez-Risco A, Ibarra VG, Li J, et al. Developing and testing a measure of COVID-19 organizational support of healthcare workers – results from Peru, Ecuador, and Bolivia. Psychiatry Res. 2020;291:113174.

Tagoe T, Quarshie ENB. The relationship between emotional intelligence and job satisfaction among nurses in Accra. Nursing Open [Internet]. 2016;4(2):84–89.

Published

2024-10-28

How to Cite

1.
Malayil C, Krishnan G, Sharma T, Shetty S, Pai K, Gangadhara VK. Emotional intelligence, job satisfaction and psychological well-being among nurses in a tertiary care hospital- a cross-sectional study. Indian J Community Health [Internet]. 2024 Oct. 28 [cited 2024 Nov. 21];36(5). Available from: http://iapsmupuk.org/journal/index.php/IJCH/article/view/2940

Issue

Section

Short Article

Dimensions Badge