An analytical study about the operational effectiveness of the Covid Control Room in a Medical College of Northern India

Published

2022-01-24

DOI:

https://doi.org/10.47203/IJCH.2021.v33i04.005

Keywords:

COVID – 19, Pandemic, Health Seeking Behavior, Information System

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Section

Original Article

Authors

  • Shruti Sehgal Muzzafarnagar Medical College, Muzzafarnagar https://orcid.org/0000-0001-7240-3528
  • Gurdip Singh Manchanda Muzzafarnagar Medical College, Muzzafarnagar https://orcid.org/0000-0002-8822-8928
  • Khursheed Muzammil College of Applied Medical Sciences, Khamis Mushayt, King Khalid University, Abha https://orcid.org/0000-0003-1676-8092
  • Santosh Kumar Raghav Muzzafarnagar Medical College, Muzzafarnagar
  • Shreyak Sehgal Kasturba Medical College Hospital, Mangalore, Karnataka

Abstract

Muzzafarnagar Medical College (MMC), Muzzafarnagar was declared a designated covid hospital by the Uttar Pradesh State Government. A Covid Control Room (CCR) was hence established to manage the disaster.  Aims & Objectives: The CCR worked as the operational brain of MMC. Study Setting: Muzzafarnagar Medical College, Muzzafarnagar, Uttar Pradesh, India. Study Design: A hospital record based observational study. Material Methods: A total of 1132 admitted covid positive patients in three months constituted the study population. The CCTV cameras were installed inside the isolation wards, and the ICUs with 24/7 video coverage. The DGME (Uttar Pradesh) developed the Patient Information System (PIS) wherein information was uploaded in a database   and WhatsApp messages were sent to the relatives twice daily. Results: The CCR received on an average 200 calls per day. A total of 12,622 calls were received in two months. With, PIS in function the no. of calls received in CCR reduced drastically. 100% coverage of the patients’ information was achieved. Conclusion: The scope of the control room has expanded considerably to address various aspects of the covid-19 pandemic crisis. These findings will be helpful as a reference for future. It is one of the first studies and unique in nature.

How to Cite

1.
Sehgal S, Manchanda GS, Muzammil K, Raghav SK, Sehgal S. An analytical study about the operational effectiveness of the Covid Control Room in a Medical College of Northern India. Indian J Community Health [Internet]. 2022 Jan. 24 [cited 2022 Dec. 3];33(4):568-74. Available from: https://iapsmupuk.org/journal/index.php/IJCH/article/view/2237

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